Security Architecture
Enterprise-Grade Protection Built for Utilities
Role-Based Access Control (RBAC)
Granular access management ensures every user, department, and external party only sees and acts on what they’re authorized to — across modules, workflows, and data.
Two-Factor Authentication (2FA)
Enforce an additional layer of login security via email OTP or authentication apps, safeguarding accounts from unauthorized access.
Data Encryption at Rest & In Transit
End-to-end encryption using industry standards (SSL/TLS) for all user data — both stored in databases and transmitted across networks.
Audit Trail & Change Logs
Every transaction, modification, or user action is logged with timestamps — ensuring transparency and compliance with utility regulations.
Secure API Tokens & OAuth2
All external system integrations use secure API tokens or OAuth2 protocols, with expiration controls, scope restriction, and full traceability.
Geo-Fencing & IP Whitelisting
Restrict platform access to specific networks, devices, or locations using IP filters and geographic zones — enhancing field control.
Session Timeout & Auto Logout
Auto-logout features with session expiration policies help prevent access abuse from idle or unattended terminals.
Field-Level Permissions
Protect sensitive data fields like meter IDs, invoices, and personal customer data using user-specific field-level access rules.
Document Sharing Controls
Allow or restrict access to specific documents using controlled link-sharing, internal view/edit permissions, and access expiry dates.
Multi-Company / Tenant Isolation
Each business unit or utility operates in its own secure environment — with isolated records, user groups, and access controls.
Compliance Ready
Aligned with global standards like GDPR, ISO 27001, and local utility data privacy laws — with all logs and consent trails in place.
Backup & Disaster Recovery
Automated encrypted backups with retention policies and restoration capabilities ensure business continuity in critical failure events.