– Identify anomalies, automate investigations, and protect revenue.
Advanced Add-On Features
Extend the power of UTILON with specialized add-ons designed to address complex utility challenges. These intelligent extensions enhance your core operations with advanced analytics, automation, and industry-specific capabilities.
Theft & Fraud Detection
01
GIS & Mapping Integration
– Visualize assets, outages, and field crews with geospatial intelligence.
02
Predictive Maintenance
– Use AI/ML to forecast equipment failure and automate upkeep tasks.
03
Customer Self-Service Tools
– Empower customers with billing access, service requests, and consumption tracking.
04
AI CoPilot for Utilities
– Leverage AI assistance for decision-making, alerts, and process automation.
05
Meter Reading & Management
– Mobile-enabled meter readings with validation and routing.
06
Maintenance & Repairs
– Automate job cards, preventive tasks, and technician dispatch.
07
Inspections & Compliance
– Checklist-based field inspections with geo-tagged evidence.
08
Outage Management
– Log, track, and resolve outages with real-time updates.
09
Customer Service & Support
– SLA-driven support with a multi-channel ticketing system.
10
Workforce Management
– Assign shifts, track attendance, and optimize field teams.
11
Energy Efficiency Audits
– Conduct audits, benchmark usage, and recommend savings.
12
Need a Custom Feature?
UTILON’s add-ons are modular and extendable — tailored to meet your unique operational needs.